Mary's Mountain Cookies

MJ Kroske Edited 2 months ago

Edit. The cookies were not gluten-free. They were labeled "gluten-friendly." I did not read the label until after i became ill from eating 1/2 of a cookie. It was delicious, but not safe for gluten sensitive stomachs. I have been in search of good gluten-free baked goods for 8 years. Mary's Mountain Cookies nail it! The BEST gluten free cookies I've ever purchased! I will be back!

M P 3 months ago

I hate leaving negative reviews, but this experience was disappointing. I brought my grandma in for what I hoped would be a special treat, and we purchased two cookies. At nearly $4 per cookie, we expected fresh, high-quality baked goods and a pleasant customer experience. Unfortunately, that wasn’t what we received on Monday 6/22/26. Some cookies tasted fresh, but the others were noticeably dry and stale. The cookies were simply placed in a paper bag, and the customer service felt rushed and impersonal by the woman at the counter. Instead of feeling welcomed, the interaction felt more like a fast-food transaction than a premium bakery experience. Another turnoff was being prompted for a tip on the payment screen after already paying premium prices for the cookies. While tipping is always a personal choice, it felt out of place given the overall experience and level of service. What made this especially disappointing was that I had chosen this bakery because I wanted to do something special with my grandma. We both left feeling let down. For the price, we expected fresh baked goods, warm customer service, and an experience that felt worth the cost. Instead, we felt like we coul

Pat A 9 months ago

The cookies were massive. We ordered one molasses and one snickerdoodle cookie. They were firmer than expected, not soft and chewy. They were fresh so my guess is they were left in the oven too long. The flavors were good.

Sara Patterson a year ago

Deal and a half!! We stopped in when there was a special on day old bags. We ate the chocolate chip cookie immediately and it was awesome! The counter person was very helpful in helping us choose bags and the cookie scooper was so fun to talk to also. Highly recommend!

Paige Nighland 2 years ago

YUM!! My second stop at Mary’s Mountain Cookies was even better than my first. Plus!! They are dog friendly! We were going for our weekly walk downtown when we decided to stop in and get one cookie to split. My boyfriend lovingly let me decide, so I went my tried and true flavor profile: biscoff. I took photos and sent them to my family and got a list of cookie demands to bring back with me to Charlotte so ended up making another stop for the buy 6 get an additional 2 free deal. These cookies are so fresh and soft, but with a good bit of crunch. The toppings are creative and decadent. The biscoff is so good. And they are huge! Definitely at least 2-3 servings per cookie. They were packaged up nicely and the staff was pleasant. Next time, I’ll treat myself to an ice cream cookie sandwich.